Garantia de Qualidade

As a machinery, material, and surface treatment processoing enterprise, Valin has established a rigorous qualidade assurance and gestão sistema for fotovoltaico suportes. Qualidade controle is implemented throughout the entire processo of mercadoing, design, procurement, produção, inspection, and serviço to ensure high produto qualidade and excellent user serviço. Meanwhile, we strictly comply with the requisitos of ISO 9001 and ISO 14001 gestão sistemas to conduct qualidade and meio ambienteal controle at all stages.

Design Control

In the produto design processo, we fully adopt Solidworks 3D design and CAD auxiliary design, use mechanical simulation software for meio ambienteal simulation design, and independently develop especializado design software based on the characteristics of fotovoltaico suportes, effectively ensuring produto design qualidade.

Controle de Materiais

A empresa está equipada com 10 conjuntos de equipamentos de teste de propriedades mecânicas e análise físico-química to monitor key raw materials, ensuring their confiável qualidade.

Controle de Inspeção

A empresa possui uma equipe de inspetores de qualidade com capacidades de teste abrangentes, including ultrasonic testing, spectrometer analysis, surface inspection, and galvanizing thickness testing qualifications. This ensures strict qualidade controle over materials, welding processoes, and galvanizing.

Process Control

We padrãoize the processo operaçãos for all components and final assembly to maintain stable and improved qualidade of parts and finished produtos.

Welding Control

We strictly controle the welding of load-bearing components, conduct timely welding tests and processo qualifications. Com mais de 50 soldadores certificados e mais de 30 equipamentos de solda robótica totalmente automática, atendemos plenamente aos requisitos de soldagem para fotovoltaico suportes, PV carports, and wind energia suportes.

Design Control (Detailed)

We have a multidisciplinary design team consisting of profissional and experiênciad talentos. In the produto design processo, 3D design and CAD auxiliary design are adopted to effectively ensure design qualidade. Projetamos estritamente de acordo com padrões nacionais e padrões da indústria fotovoltaica com base nas necessidades dos usuários, and can provide personalizado design soluçãos for different produção processoes of users.

A empresa implementa controlee de processoo completo desde o início do design do produto até a validação do design, ensuring design work is carried out in a planned manner and produto applicability meets cliente and relevant requisitos. Design and desenvolvimento of new produtos require planning activities, including formulating design and desenvolvimento plans, clarifying responsibilities and requisitos of personnel, and dividing design phases and schedules. Design reviews are conducted at appropriate stages to ensure design applicability; design validation is performed after completion to confirm compliance with design requisitos; design changes are implemented through formal procedures, including review, approval, and documentation.

Controle de Inspeção (Detailed)

Incoming Inspection
1. Purchased materials, especially critical purchased parts and outsourced parts, must be accompanied by manufacturers’ inspection certificates, credibility certificates, or other qualidade assurance documents.
2. Raw materials can only be put into produção after passing inspection by the qualidade controle department.
3. Non-conforming produtos shall be identified, isolated, and properly handled in accordance with relevant regulations.

In-Process Inspection
1. Os inspetores de qualidade realizam inspeções e testes em produtos em andamento e semiacabados em estrita conformidade com produto drawings, technical requisitos, processo especificaçãos, and relevant padrãos. Non-conforming produtos are not allowed to flow to the next processo.
2. Scientific inspection methods and test procedures are adopted.
3. Ensure all inspection, measurement, and test equipamento are in qualified condition.

Final Inspection
1. Qualidade inspectors conduct abrangente inspections and tests on all items in accordance with relevant regulations. Produtos are only deemed qualified and allowed for entrega if all inspection results meet requisitos and data complies with especificaçãos.
2. Complete inspection and test records are maintained to provide conclusive evidence for clientes.
3. Non-conforming finished produtos are properly recorded, promptly isolated, and the produção department is notified for rework. Reworked produtos must be re-inspected in accordance with technical requisitos and padrãos before being allowed into the warehouse.

Pós-Venda Serviço

Three Guarantees Policy (Repair, Replacement, Refund)
The free warranty period of our produtos is 12 months from the date of entrega.
During the Período de Garantia
For equipamento failures or abnormal operaçãos caused by defects in design, fabricação, materials, or purchased components of our empresa, upon receiving the user’s notification, we will take the most effective measures to resolve the issue within the shortest time. We will be responsible for free repair or replacement to meet the padrãos of “Especificações Técnicas and Requirements”.
Beyond the Período de Garantia
For equipamento beyond the warranty period, our empresa will provide paid manutenção and serviços.

Pós-Venda Serviço Details

Instalação and Commissioning
1. Durante o processoo de instalação, enviaremos pessoal técnico para fornecer orientação gratuita no local according to user requisitos, ensuring the smooth progress of equipamento instalação.
2. Durante a instalação e comissionamento, responderemos com entusiasmo várias perguntas dos usuários and provide necessary technical guidance such as instalação and commissioning consulting and engineering design.
Personnel Training
During instalação and commissioning, our empresa will provide free on-site operação guidance to equipamento managers and operators.

Technical Consulting
Providing technical consulting serviços to users is our commitment and responsibility. To ensure users receive high-qualidade serviços, we offer pre-sales, in-sales, and after-sales serviços to achieve maximum user satisfaction.
1. We are willing to provide various technical consulting serviços and relevant materials for users, acting as a confiável advisor.
2. Based on technical data such as the characteristics of the user’s PV projeto, region, wind load, and snow load, we design the overall scheme of fotovoltaico suportes, helping users select reasonable equipamento to obtain economical and applicable selection plans.
3. We provide especializado design and fabricação of various models according to the user’s actual situation.
4. After the contract is signed, our empresa will actively cooperate with users’ supervisors stationed in our empresa and provide convenience for their work and life.
5. Users are welcome to visit our empresa on-site, and we will provide all necessary convenience.
6. We offer guidance for solving problems encountered by users during use, as well as common qualidade issues and failures.